For privacy related questions or concerns, please contact us via email at firstname.lastname@example.org.
Information we Collect and Store
SendSafely may collect and store the following information when providing the Services:
How we use the Information we Collect
The information we collect is primarily used to provide our Service to you and to administer your use of the Services. We may also use a limited subset of this information for the following purposes:
Information Sharing and Disclosure
In the course of providing the Services we may share your information with third parties, as further described below.
International Transfer of Information
When you use our Service, your information will be replicated across data centers in multiple countries. SendSafely employs appropriate mechanisms for cross-border transfers of personal information, as required by applicable data protection law. If you wish to restrict the countries where your information is stored, you should contact us to arrange for restricted controls to be placed on your data storage (available only for enterprise customers).
Compliance with Law Enforcement Requests
We may disclose to outside parties information about you that we collect when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of the Services or its users; or (d) to protect SendSafely’s property rights. SendSafely does not maintain a way to decrypt Secure Content that is transferred through the Services, and as such any disclosed Secure Content would retain the encryption that was applied prior to storing it in our system.
We may disclose anonymized data, such as usage statistics of our Service. Any data that we disclose will be anonymized and aggregated such that there would be no way to associate the information with any specific user account.
Changing or Deleting your Information
Your Profile Data and Secure Content can be updated or deleted at any time by you as outlined below. If you no longer desire to use the Services you may deactivate your account at any time.
We retain your information for only as long as necessary to provide the Services, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. We will delete your information upon:
Administration for Enterprise Users
If you are a SendSafely Enterprise user, your account is subject to administration by one or more designated SendSafely Enterprise Administrator users within your organization. Your SendSafely Enterprise Administrators are be able to:
Please refer to your company's policies if you have questions about your Enterprise Administrator's rights and obligations to you as an employee.
Our site includes links to other websites whose privacy practices may differ from those of SendSafely. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Website you visit.
The security of your information is of paramount importance to us. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use or disclosure. We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can visit our Security Overview page or contact us at email@example.com.
Use by Children
Our Services are not intended for use by persons under 16 years of age, and we do not knowingly collect personally identifiable information from anyone under 16 years of age. If a parent or guardian becomes aware that his or her child has provided us with any information without their consent, they should contact us at firstname.lastname@example.org.